Using offline mode allows you to process transactions while not connected to the internet. This should be used only in an emergency and not the primary payment method. 

Warning

When operating offline, payment information is collected at the time of sale, and authorization is only attempted after connectivity is restored and the payment is forwarded. You, as the user, assume all decline risks of the transaction. If the issuer declines the offline transaction, there’s no way to recover the funds, and you might not receive payment from the customer for goods or services already provided.

To reduce the chances of an issuer decline, you’re encouraged to:

• Reestablish internet connectivity as soon as possible to record the payments.
• Restrict transactions if they exceed a certain amount.

Offline mode is available using the devices listed below. To use offline mode, your i2 Tickets POS app must be on the minimum supported version or higher. To check your version on any platform, select Settings on the bottom right. The version will be listed at the bottom of the screen. 

For instructions to update your service to get ready for offline mode, see Enabling Offline Mode

For instructions on how to use offline mode, see Take Payments Offline