How to Navigate Unknown Credit Card Charges:

Understanding Mysterious Charges on Your Card Statement

Have you recently noticed unfamiliar charges on your credit or debit card statement? It's essential to consider the following information to clear up any confusion.

Attended Ticketed Events?

If you, or a family member with access to your card, have attended any ticketed events recently, those charges you see on your statement are likely related to:

1. Online Ticket Purchases: Payments made when buying tickets online.
2. Gate Payments: Charges incurred while purchasing tickets at the event's gate using your credit or credit card.
3. Concession Stand Purchases: Expenses for snacks, drinks, or other items you bought during the event.

These charges are expected if you've attended such events.

Not Attended Any Ticketed Events?

However, if you haven't been to any ticketed events and still see these mysterious charges, don't worry. Here's what you should do:

1. Contact Support: Reach out to our support team promptly.
2. Provide Details: Give them the last 4 digits of the card in question, the date of the purchases, and the full name on the card.
3. Resolve Together: Our team will work with you to investigate and resolve this issue promptly.

Your financial security is crucial to us, and we are here to assist you in resolving any discrepancies you may encounter.