How to Find Missing Tickets or Passes:
Losing track of your event tickets can be frustrating, but fear not! We've outlined a few simple steps to help you locate your tickets with ease.
- Sign In to Your i2 Account: Start by signing in to your i2 account. This is the first and crucial step to access your purchased tickets.
- Find the "Ticket Stub" Button: Once you're signed in, take a look at the bottom left of the webpage. There, you'll spot the "ticket stub" button.
- Click on "Ticket Stub": Clicking on this button will reveal a current list of all the tickets and passes you've purchased. It's like your personal ticket inventory.
- Check Your Email Inboxes: Sometimes, your tickets might be hiding in your email. Be thorough and search all your email inboxes, including your spam and junk folders. Make sure to check all the inboxes linked to the email address associated with your i2 account.
- Multiple Email Addresses? Check Them All: If you use multiple email addresses, be sure to check all of them for any emails containing your tickets or passes.
- "Not Available" Tickets: If you see your ticket or pass in your account but it's listed as "not available," don't worry. This usually means that the organization you purchased from hasn't approved or released your pass yet. In this case, it's best to get in touch with them directly to gain access to your pass.
With these straightforward steps, you're well-equipped to find your tickets and get ready for your upcoming events. So, don't let ticket troubles stress you out – follow these guidelines, and you'll be on your way to enjoying your tickets hassle-free.